Return – Exchange
– Refund Policy
Returns:
·
Most SkiSurfing
merchandise is returnable for a period of 7 days from the date of purchase.
·
No refunds will be made
without original receipt
·
All refunds are subject
to a minimum, restocking fee of 15%
·
Returns are not complete
until al corresponding return invoice has been issue by SkiSurfing
·
Shipping and handling
charges and labor charges are not refundable
All returned
Merchandise must:
·
Be in new and re-sellable
condition
·
Be in original packaging
·
Include all accessories
·
Include all guarantees,
warranty cards, registration cars instructions and UPS labels
Exchanges
·
Most SkiSurfing
merchandise can be exchanged for an identical product for a period of 15 days,
after 15 days all exchanges must be requested directly from the manufacture.
Some items may be repaired as the manufacturer stipulates.
Refunds
·
For purchases originally
paid by cash, check or credit card refunds will be paid by check within 10
business days of the return of the merchandise. Requests for refunds will not be
honored with out a SkiSurfing return invoice showing proof of merchandise
return.
Limitation of liability
·
SkiSurfing shall not be
liable under any circumstances for any consequential, incidental special or
exemplary damages arising out of or in any way connected with this agreement or
the products including but not limited to lost profits, loss of use, lost data
or any claim based on indemnity or contribution, or the failure of any limited
or exclusive remedy to achieve its essential purpose or otherwise.
This privacy policy applies to the U.S. operations of
all brands and services within the SkiSurfing.Com family.
Overall privacy statement
SkiSurfing.Com takes your privacy seriously. Because we gather
certain types of information about our users we want to help you
understand the terms and conditions surrounding the collection and
use of that information. This privacy statement discloses the types
of information we gather, how we use it, and how to correct or
change it. These privacy practices apply to the Web site that you
were viewing when you clicked through to this policy, which is
operated by SkiSurfing.Com, its partner or affiliate.
1. What personally identifiable information does SkiSurfing.Com
collect?
SkiSurfing.Com' primary goal in collecting personal information is
to provide you with the best and most useful content and services.
Because SkiSurfing.Com derives its revenue mainly from advertising,
collecting information is essential to keeping our services
affordable to users.
SkiSurfing.Com collects personally identifiable information when you
provide it to us, such as when you register on one of our sites,
when you subscribe for a print magazine or an e-mail newsletter,
when you use certain products or services, such as our CatchUp
software, and when you visit SkiSurfing.Com pages and read
newsletters. Several of the services that we offer on our sites,
such as auctions and message boards, may require registration as a
condition of use. Once you register with one of our SkiSurfing.Com
sites you are no longer anonymous to us. SkiSurfing.Com may also
receive information about you from other sources and add it to the
information you have provided to us.
2. What anonymous information does SkiSurfing.Com collect?
Cookies
Your Internet browser has a feature called "cookies" which
store small amounts of data on your computer about your visit to any
of our sites. However, cookies tell us nothing about who you are
unless you specifically give us personally identifiable information.
You do not need to have cookies turned on to visit most
SkiSurfing.Com sites, although active participation in certain areas
of our sites may require cookies. In addition, you may elect not to
allow cookies to be collected by selecting certain options on your
browser.
Web bugs & servers
We use electronic images known as Web bugs--sometimes called
single-pixel GIFs, transparent GIFs, or clear gifs--that allow us to
track general user traffic patterns. SkiSurfing.Com also
automatically receives and records information from our servers and
from your browser, including your IP address, the time, and
information about the page you requested.
We use tracking technologies in a variety of ways, including:
keeping count of return visits to our site or our advertiser' or
partners' sites
accumulating and reporting anonymous, aggregate (data collected in
mass), statistical information on Web site and advertisement usage
determining which features users like best
saving your password so you don't have to re-enter it each time you
visit our sites
Third-party advertisement servers
Some of our advertisers use third-party companies to serve their
advertisements on our sites and, in some cases, in our
HTML-formatted newsletters. Often, these third-party advertising
companies employ cookie and Web bug technologies to measure
advertisement effectiveness. We do not give any personally
identifiable information to them as part of this relationship. Use
of their tracking technology is subject to their own privacy
policies. If you would like more information about the privacy
policies of the third-party advertising providers including
information on how to opt out of their tracking methods, check:
http://www.cprinternational.com.
3. How does SkiSurfing.Com use the information?
SkiSurfing.Com uses the information we gather for four general
purposes:
to customize the advertising and content you see
to enhance the user experience in our network of sites. We use
tracking information to determine how well each page performs
overall based on aggregate user demographics and traffic patterns to
those pages. This helps us continue to build a better service for
you
to fulfill your requests for certain products and services, such as
sending out electronic newsletters and enabling users to participate
in polls, contests, message boards, and auctions
to send you information you agreed to receive about topics we think
will be of interest to you
4. How does SkiSurfing.Com share the information?
Personally identifiable information
SkiSurfing.Com will make your personally identifiable information
available to other companies or people when:
we have your consent to share the information
we have engaged companies to work with or on behalf of
SkiSurfing.Com to provide a product or service that you have
requested, such as opt-in e-mail announcements
you use co-branded services. When you use a co-branded service
within our network of sites you grant us permission to pass your
registration information back to that service partner. Their use of
your information is subject to their applicable privacy policies.
we respond to subpoenas, court orders, or legal process; or we
believe that your actions violate applicable laws, SkiSurfing.Com'
Terms of Use or any usage guidelines for specific products or
services, or threaten the rights, property, or safety of
SkiSurfing.Com, our users, or others
Aggregate information
SkiSurfing.Com aggregates personally identifiable information and
discloses such information in a non-personally identifiable manner
to advertisers and other third parties for marketing, promotional,
and other purposes. We do not disclose to these entities any
information that could be used to identify you personally.
SkiSurfing.Com Channel data
Companies that use our SkiSurfing.Com Channel services may enter
account data for third-party services. This information is
necessarily passed on to those third parties when their ordering
system is accessed. SkiSurfing.Com Channel users may also enter data
about their customer orders. This information is shared only in
aggregate form with third parties.
Business transfers
We are always seeking to improve our network of Web sites and our
business. In accomplishing these objectives, we may buy or sell a
company, or one or more of the companies in our corporate family may
merge with or be acquired by another company. If we sell a business,
we may transfer some or all of your information as a part of the
sale in order that the service being provided to you may continue or
for other business purposes.
5. What are my options?
Users who would rather not provide any of the user data requested by
our registration process do not need to register with us. You can
still view much of the content and use many of the services offered
by our sites without registering.
We also give users the following options:
opting not to receive our electronic newsletters or those of third
parties when registering. Users who opt-in may remove themselves
from mailing lists at any time through the subscription management
pages or by following the instructions at the end of the e-mail they
received from us;
opting not to provide certain personal information when registering
for a site.
6. How can I update my personally identifiable information?
You can correct or change the information collected during
registration for any site (see above for a description of the
registration process). The instructions for doing this can be found
in our member services areas. Users may change this information at
any time and as often as necessary. Users who are experiencing
problems or who have questions about how our services work can
contact us using e-mail addresses at the bottom of this page.
Currently, we do not offer users a means by which to completely
delete personal information established at the time of registration.
Builder
7. How will I know if the privacy policy is changed?
Any modifications to our privacy practices will be reflected first
within this area of our network of Web sites. If there is a material
change in our privacy practices, we will indicate on our sites that
our privacy practices have changed and provide a link to the new
privacy statement. If we are going to be using the information
collected from users in a manner materially different from that
stated at the time of collection we will send affected users written
notice of the change.
8. Privacy of children
Our network of sites is not directed to children under the age of
13. We operate our network of sites in compliance with the
Children's Online Privacy Protection Act and do not permit
registration by, and will not knowingly collect or use personally
identifiable information from, anyone under 13 years of age. This
requirement is clearly posted during the registration process.
Questions, comments
Questions regarding this privacy statement, or regarding any other
aspects of our network of Web sites, should be sent via e-mail. We
read every message submitted and try to reply promptly to every one.
We may also file your comments to improve the site and program, or
review and discard the information.
E-mail Us for further
questions.
Updated January 2003
|
Portals
Login
Register
Search
